✦ The Soul of Craftsmanship ✦
✦ Handcrafted with love by women artisans ✦
✦ The Art of Detail ✦

FAQ

Frequently Asked Questions

Find clear answers about orders, shipping, returns, customization, and our handcrafted potlis, ensuring a smooth and confident shopping experience.

How long does delivery usually take for online orders?

Most of the time orders are delivered within 14 - 28 business days. Delivery time also depends on the location.

What should I do if my payment fails or gets deducted?

Retry only once; deducted amounts are usually refunded within 24 hours. You can also connect with our support team for payment-related queries

Do you offer international shipping for orders?

Yes, international shipping is available for all orders. Delivery timelines may vary depending on the destination country.

Can I track my order after placing it?

Yes, you can track details after your order gets shipped. Our logistics applications make it easy for you to track every detail.

Are returns or exchanges available on handcrafted products?

Exchanges depend on product type, condition, and brand-specific policies. If your order does not show a return option, you can directly connect with our team.

How can I contact customer support for assistance?

Support is available via email, phone, or WhatsApp during working hours. For instant support, Please call +91 77423 19451.